At Glyph Labs, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase. We aim to be transparent and ensure your data is handled responsibly.
1. Collecting Personal Information
We collect personal information to provide you with a great shopping experience. The information we collect may include:
- Contact Information: Name, email address, phone number, and billing/shipping address.
- Payment Information: Payment details like credit card numbers or PayPal information (processed securely through third-party payment providers).
- Browsing Information: Details like your IP address, browser type, device information, and pages you visit on our website.
- Communication Information: Any information you provide when you contact us through customer service or sign up for our newsletter.
2. Sharing Personal Information
We only share your personal information in limited situations:
- Service Providers: We may share your data with trusted partners (such as payment processors or shipping companies) to help complete your order.
- Legal Compliance: If required by law, we may share your information to comply with legal obligations, such as in response to a court order or government request.
- Marketing Partners: With your consent, we may share limited data with marketing services for better ad targeting.
3. Using Personal Information
We use your personal information to:
- Process Orders: Ensure that your order is processed, fulfilled, and delivered correctly.
- Communicate with You: Send you updates about your order, respond to your inquiries, or notify you of any changes to our services.
- Improve Our Services: Analyze how customers interact with our website to improve our offerings and your shopping experience.
- Marketing Purposes: If you agree, we may send you marketing emails about new products or promotions.
4. Your Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can request to see the personal data we hold about you and ask us to correct or update it.
- Deletion: You can request that we delete your personal information, except where we are required to retain it for legal reasons.
- Opting Out: You can unsubscribe from marketing emails at any time by following the instructions in the email.
5. Use of Cookies
We use cookies to improve your experience on our site. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect your browsing experience.
6. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us at:
Email: privacy@glyph-labs.com
Address: Glyph Labs, 4217 9th Ave. SW Huntsvile, AL 35805
We are committed to keeping your personal information safe and appreciate your trust in us.